FAQs

Are Rinoci spices 100% natural? 

Yes, all Rinoci spices are 100% natural — with no artificial additives, preservatives, or colorants. We source directly from trusted farmers to ensure purity and rich, authentic flavor.

How do I store the spices to keep them fresh? 

Keep your spices in a cool, dry place away from moisture and sunlight. Our resealable pouches are designed to maintain freshness, aroma, and quality over time.

What makes your pepper from Kampot, Madagascar, and Cameroon different?

Each origin offers a unique flavor profile due to climate and soil:

Kampot: Mild heat with floral notes

Madagascar: Bold and earthy

Cameroon: Deep, smoky intensity

Are Rinoci spices suitable for vegan or gluten-free diets?

Absolutely. All our spices are 100% vegan, gluten-free, and non-GMO — perfect for clean-label cooking and conscious lifestyles.

Do your spices offer any health benefits?

Yes. Spices like turmeric, ginger, cloves, and garlic are known for their natural anti-inflammatory and immunity-boosting properties. They support wellness while adding rich flavor to your meals.

How long do your spices last?

Our spices last between 12–24 months depending on the variety. Use the printed best-before date as a guide, and reseal after use to preserve freshness.

Where can I track my order or read about returns?

You can find real-time order updates on our [Tracking Page] and details on exchanges or refunds via our [Return Policy Page]. Everything is clearly outlined for your convenience.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please make use of our Contact page